Qassay unveils an innovative cloud platform to boost the diagnostic business of their clients
5 Key Benefits of Qassay PRO
Tailored Customization: One of the most exciting aspects of Qassay PRO is the possibility for customers to customize their reader and app, aligning them seamlessly with their brand identity.
Comprehensive Business Insights: The platform boasts a state-of-the-art dashboard that provides a comprehensive overview of key indicators for the rapid test business. With easy access to historical data without limits, clients can now make well-informed decisions based on real-time analytics. The dashboard also allows for intuitive data filtering by clients, test types, countries, or users, enabling a deeper understanding of market trends and customer behaviour. Moreover, heat maps and multivariable charts enhance data visualization for quick and efficient analysis.
Empowering Data Analytics: Qassay’s Cloud platform goes beyond simple data visualization. It equips customers with powerful business insights into their accounts and users. By checking test and reader usage analytics, making predictive forecasts, and monitoring clients’ test inventory, businesses can optimize their operations and strategize effectively.
Effortless Device Management: Real-time management of devices is a crucial feature in the new platform. Customers can now effortlessly track active and inactive readers, fostering greater user adoption and minimizing downtime. The implementation of an automatic order system ensures a smooth supply chain, reducing operational disruptions. Furthermore, the efficient management of Return Merchandise Authorization (RMA) streamlines the process, reducing wait times and improving customer satisfaction.
Seamless Omnichannel Technical Support: Recognizing the importance of continuous technical assistance, Qassay’s Cloud platform introduces an omnichannel support system.
Qassay PRO represents an outstanding leap forward in the diagnostic business industry, promising increased efficiency, improved decision-making, and enhanced customer experiences. By empowering businesses with data-driven insights and seamless management tools, Qassay sets a new standard in the field of rapid test diagnostics.
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