Terms of service

Description of the service

QASSAY provides a cloud-based data analysis and management platform designed exclusively for lateral flow tests and compatible only with our hardware (lateral flow reader). Our services include, among others, lateral flow reading technology and data analysis and management software.

Developing, improving and updating the services

We are committed to constantly improving our services to offer you an exceptional experience. This may include adding new features, fixing bugs or removing obsolete features. We may also make changes for legal, regulatory or security reasons.

Use of the service

By using our services, you agree to:

• Use our services lawfully and ethically, and in accordance with these terms.
• Not attempt to access our services by any means other than the interface we provide.
• Not attempt to disable or interfere in any way with the functionality of our services.
• Comply with applicable law, including export control, sanctions and human trafficking laws.
• Respect the rights of others, including privacy and intellectual property rights.
• Not abuse or harm others or yourself (or threaten or encourage such conduct), for example through deception, fraud, unlawful impersonation, defamation, harassment, intimidation or stalking.
• Not misuse, damage, disrupt or interfere with the services.

Liability and disclaimer of warranties

Although we strive to provide accurate and reliable services, we cannot guarantee that they will be free of errors or interruptions. You therefore use our services at your own risk, and we accept no liability for any direct, indirect, incidental or consequential damage that may arise from their use.

Security

We value the security of our services and users. However, please be aware that we cannot guarantee absolute security. We urge you to protect your own data and not to share passwords or login information with other people.

Changes to the terms or services

We reserve the right to modify these terms or our services at any time. We will notify you of any significant changes to these terms so that you are aware of the updates.

Termination of the service

We reserve the right to terminate your access to our services if you breach these Terms of service or take part in activities that we consider harmful to our platform or to other users.

Intellectual property

All content and intellectual property rights associated with our hardware and web platform are the exclusive property of P4Q HEALTH S.L.U. You are not granted any intellectual property rights in our services, except for the limited, non-transferable right to access and use them in accordance with these Terms of service.

Measures we may take

We reserve the right to take measures such as suspending or cancelling your service or user account in the event of misuse of the service or as a result of internal company decisions. If this happens, you will be duly informed of the reasons for our actions and given the opportunity to resolve the issue.

User’s right of withdrawal

In the context of our services, the right of withdrawal refers to the user’s ability to cancel their subscription or contract with P4Q HEALTH S.L.U. within a specific period after accepting these Terms of service. The purpose of this option is to give users the flexibility to review our services and make an informed decision about whether they wish to continue using them.

To exercise your right of withdrawal, you must notify us of your intention to cancel the contract by email to info@qassay.com.

Applicable law and jurisdiction

These terms are governed by the laws of Spain. Any dispute relating to these terms or our services will be resolved before the competent courts of Spain (Bizkaia).

Contact

If you have any questions about these terms, please contact us at gdpr@qassay.com.